Safaricom has announced that it will be launching a new service, Daima, soon. Daima service will enable customers to keep their SIM cards active for up to 2 years with one airtime top-up.
The Daima service will address the challenge of inactive SIM cards for customers who may be travelling or living abroad for long periods, students away at school and those who will be undertaking training like police and army.
The service will also benefit individuals who have a change of ownership of the SIM card situation due to the loss of a loved one, for car tracking service or have multiple SIM cards that they wish to keep active.
According to the country’s telecommunication regulations, a customer needs to have used a provider’s service within the previous 90 days to be considered active.“We are yet again innovating around our customers’ needs by introducing solutions such as Daima that are modelled around the lifestyles of our customers,” CEO Peter Ndegwa said.
Daima will offer three packages starting from Sh200 for 6 months, Sh 500 for 1 year, and Sh 1,000 for 2 years.Each option will provide 20 minutes of calling time and 20 SMS across all networks every month.
Customers can access Daima by dialing *100*4# and selecting the Daima option and through the MySafaricom App in coming weeks.
