Teachers Service Commission (TSC) has banned manual replacement of damaged or lost registration certificates for the registered teachers.
The TSC Chief Executive Officer Dr Nancy Macharia said yesterday that the move is part of its 2019 – 2023 Strategic Plan that is aimed to enhance efficiency in service delivery to teachers across the country.
The TSC 2019–2023 Strategic Plan identified Reforms and Innovation in the provision of the teaching services as its strategic focus area for improving service delivery to its employees and stakeholders.
One of the key area in which TSC has successfully improved as per the strategic plan is the migration of services related to replacement of lost registration certificates for teachers to an online platform.
Lost or damaged certificate can now be done purely through the online portal on the TSC website. Teachers can apply for such certificates only online and Commission has said no manual applications can be accepted.
TSC started moving a number of services to its online platform since 2019 to improve service delivery to teachers and avoid overcrowding in TSC Offices..
Some of the services which have been shifted from manual to online include leave application, transfer application and teacher employment process.
The teacher registration certificates which bears the teacher’s details such as the TSC number, manes among others is issued to teachers after registration by the commission which act as an evidence for Registration.
TSC CEO Dr Macharia also announced to the public that several teachers registration certificates have been returned to TSC headquarters.
Therefore, the commission urged those whose names are in the list provided in the portal can collect their registration certificates from TSC head office situated Upper Hill in Nairobi.
“Certificates of Registration for the following applicants have been returned to TSC Headquarters by the post office. The applicants are hereby advised to collect the certificates from TSC Headquarters, TSC House, Quality Assurance and Standards” Dr Macharia said.
Check list of returned certificates can be checked through TSC website https://www.tsc.go.ke/